“30 Turtles” written by Thomas Friedman sheds new light into outsourcing. A large number of people believe that outsourcing takes jobs away from their own people; however, most fail to recognize the positive affects it has on people in other parts of the world. Outsourcing in India builds self esteem, liberates women, and the ability to provide for themselves and their family. After reading “30 Turtles”, it is apparent that the employees in the call centers in India are not exploited children working for long hours for a few pennies. Call centers in India are not sweat shops. Thomas appeals to his readers by using the rhetorical strategy “Pathos.”
When reading “30 Turtles” you can feel the emotion in Thomas’s voice as he discusses outsourcing in India and how it has changed the life for the better for many people. Thomas’s tone is positive as he describes the people that work in a Call Center. The men and women that are employed in these call centers, are people with educations that enjoy helping customers with problems, such as technical problems. One employee say’s, “his day is made when an Americans calls in with a problem and is actually happy to hear an Indian voice” (Friedman, 2008, pg.177). Another employee says, “What she got out of the work is self confidence” (p.177). These so call sweat shop overseas builds self esteem and confidence to so many young educated men and women that would have no other options.
Many women in India marry because there is no other option, therefore, countries outsourcing in India liberate these women by giving them employment. The women that work at these call centers are “using the job to get M.B.A.’s and other degrees on the side” (Friedman, 2008 pg.177). Thomas’s non-economical approach illustrates the importance to rethink outsourcing as a way to save the dignity of many women.
Most westerner’s believe that the people working in these call centers are making little to no money for these jobs, however, the amount of money they make helps support their entire family. Thomas states “Most of them live at home and turn over part of their salaries to their parents, so their whole family benefits” (Friedman, 2008 pg.176). These people become self sufficient and live a satisfying life. It is said that “Many have credit cards and have become real consumers, including U.S. goods, for the first time” (p.176).
After reading “30 Turtles” the reader is left wondering if maybe the world spends too much time complaining about the negative economic impacts on their country they outsource. When perhaps we should appreciate the benefits that outsourcing has on our youth and youth around the world. It gives youths options, builds self confidence, and perhaps even saves lives.
Do you think Canada introduced the ‘training wage’ to help build confidence in our youth, as outsourcing has done for youths in other countries?
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